SERENE, our data, research & insights self-regulation engine is ready

Government Affairs and Professional Standards | January 2020 Newsletter
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Date 21 February 2020
Author Srikar Govindaraju

SERENE, our data, research & insights self-regulation engine is ready

We have boosted our Professional Standards offering with SERENE – self regulation engine. As part of ESOMAR membership, members can now submit any professional Standards queries for free using the platform. Of course, you can also submit for free any complaints lodged against an ESOMAR member you feel isn’t living up to their promise to abide by the ICC/ESOMAR Code. Submit any complaints and queries directly on the You can now submit your complaints and queries directly on the Trust in Research hub and of course, still on the ESOMAR Website.

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ESOMAR committees successfully complete their annual delegation visit to Brussels: a summary report

Each year, the Government Affairs and Professional Standards service of ESOMAR organises a delegation visit to Brussels in order to meet the movers and shakers of what’s known in Brussels as the “European bubble.” That “bubble” is composed of stakeholder organisations and counterparts, European enforcement and regulatory authorities, and lawmakers is one of the most diverse and influential in the world second perhaps only to Washington DC. 

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You have questions? We have answers!

Every project is different, so our library of guidelines can never cover every situation. Therefore, we operate an expert queries desk to help answer any questions you might have. Just drop us an email at or fill in the form here.

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Webinar: The Asia Pacific privacy law developments you need to know about

Join ESOMAR's Data Protection Officers for a run-down of new and future data protection laws in Asia Pacific and their impact on our sector and businesses. Whether it it India's Data Protection Bill you're interested in, China's Cybersecurity Law or Japan's Protection of Personal Information Act, this webinar will provide you with the essentials to effectively cope with these regulations. 

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Data Counselling Workshops at the ESOMAR Asia Pacific 2020

During our upcoming APAC conference our Head of Public Affairs Kim Smouter-Umans will be hosting several workshop on the latest legal developments in the region! Just get in touch with us and learn how to subscribe to these clinics.

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ESOMAR speaks at the 8th Annual European Compliance & Ethics Institute

Kim Smouter-Umans, Head of Public Affairs & Professional Standards will be speaking at the opening panel of the 8th Annual European Compliance & Ethics Institute on New Frontiers in Data Privacy discussing:

  • Understanding your workers struggles with the new online world

  • How data capture and global conflicts are becoming intertwined

  • Where the next challenges are likely to be

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New PSC Chair

Our new Chair of the Professional Standards Committee Judith Passingham will be coming to Amsterdam to chair her first meeting! We are pleased that she has agreed to take this role. Judith has worked in the Research Industry for more than 36 years in a number of senior industry roles, across a wide range of research services, and brings a very extensive user and operational perspective to the position.

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ESOMAR Plus Webinars: secure your year pass

Do you want to know how to increase trust? Or perhaps you are interested in how you can leverage data and privacy as a competitive advantage? Then don’t miss out on the opportunity to purchase our year-long webinar access pass at half the price.

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Srikar Govindaraju
ESOMAR Staff, Senior Standards Programmes Coordinator at ESOMAR