Team

Finn Raben is a “third culture child” born in the Far East and who grew up in Europe and the Middle East. He went to university in the Netherlands and Ireland, is an Honours graduate in Languages, with Post-Graduate degrees in Business Administration & Marketing Management. He speaks four languages fluently.

He has spent most of his working career in Market Research, and prior to joining ESOMAR, had worked at Millward Brown IMS in Dublin, AC Nielsen, TNS and most recently at Synovate.

Finn is a passionate fan and advocate for the research community in all its forms - analytics, research, insight and consultancy - and works very closely with the ESOMAR Council to ensure ESOMAR is “fit for purpose” for both the current, and next, generation of researchers.

Finn is an ex Officio Director of MRII, the online educational institute partnered with the University of Georgia (USA); he serves as an external examiner at the International School of Management in Avans University (Breda, NL) and has recently been invited to join the advisory board for the Master’s of Marketing Research programme at Southern Illinois University Edwardsville.

Marie-Agnès Mourot de Lathyle brings a wealth of experience of global organisations through her previous roles in senior financial and operational positions with companies such as Starbucks, Time Warner, Texas Instruments and Impress.

She has worked in many different countries and speaks fluent English and French, and has a good working knowledge of Dutch, German and Italian.

Angela has worked at ESOMAR since 2005 and has accumulated a great amount of knowledge and respect for the industry in that time.

A graduate of the University of the Witwatersrand with a Bachelors in English, she began her career in the healthcare industry, moving quickly into the retails and Manufacturing environment. She has lived on 3 continents in 4 countries which has afforded a ‘citizen of the world’ perspective to her current position.

Angela can help with all of your business development and marketing needs.

Felix joined ESOMAR in 2010, and is currently in charge of R&D and maintenance of business systems and applications, and overall IT infrastructure. He is responsible for coordinating the maintenance of systems that are core parts of your member benefits such as our Resource Library by ANA and the Directory listing of registered companies.

Kim L. Smouter-Umans is ESOMAR's Head of Public Affairs and Professional Standards, having joined ESOMAR in 2012. He heads a small team of professional standards and public affairs experts championing the value of market, opinion and social research and data analytics.

He leads ESOMAR's advocacy efforts and supervises our Professional Standards activities. Prior to working for ESOMAR, Kim served a stint as Secretary General of the European Network of National Civil Society Associations.

He has also served in various policy roles working for the North East England Office in Brussels and in the European Parliament working in the fields of social policy, education, and employment.

He holds a Masters degree in European Public Affairs and a Bachelor's degree in European Studies and is a graduate of the University of Maastricht. He is also a certified Data Protection Officer from the University of Maastricht's European Centre for Cybersecurity and Privacy.

Marcel joined ESOMAR just before the start of this millenium in November 1999. As his job title already shows, he has multiple caps on at ESOMAR. In his Finance role, Marcel is responsible for looking into the financials as well as the statistics of the current and previous years monitoring the financial health of your community. Marcel analyses these numbers and prepares both a reflection on the past versus current, as well as providing strategic insight into the Management Team and Council at ESOMAR.

In his HR Relations role, his main focus is on the salary administration, secondary employment benefits such as the ESOMAR pension scheme afforded to employees, recruitment of new staff together with the Chief Finance and Operations Officer, and the overall wellbeing of ESOMAR employees to ensure they can continue supporting you.

Marcel is married to a lovely Peruvian lady for more than 20 years, who has enriched his life and values in so many ways. He is a proud father of two boys that have become young adults already.

Nordin has been working at ESOMAR since 2013, taking various positions in the area of finance and business processes. Since the beginning of 2020, he is has been heading the Finance and Member Services departments and brings a wealth of experience implementing business processes and routines.

Nordin is a certified Data Protection Officer certified by the Universiteit Maastricht's European Centre for Cybersecurity and Data Protection.

Senior Manager of Global Event at ESOMAR, has more than 20 years' experience within the global events industry and has worked at ESOMAR for 15 years, leading the events team for the last five.

Originally from Wales, Rhiannon has travelled and lived around the world due to her father's career, settling in Amsterdam 20 years ago.

Nordin has been working at ESOMAR since 2013, taking various positions in the area of finance and business processes. Since the beginning of 2020, he is has been heading the Finance and Member Services departments and brings a wealth of experience implementing business processes and routines.

Nordin is a certified Data Protection Officer certified by the Universiteit Maastricht's European Centre for Cybersecurity and Data Protection.

Caroline Oets joined ESOMAR in October 2014. Caroline started as an office assistant by performing support of the office facilities and ensuring hospitality to internal as well as external colleagues.

Since the start of the pandemic, Caroline has also been tasked with providing you Customer Service Support as part of the Member Relations team. In this capacity she reaches out to you and members to understand your evolving needs.

Caroline was born in Amsterdam, and is half-Dutch and half-English. In her spare time, she likes to play tennis, dance salsa and go on city trips.

Steliana joined ESOMAR in 2018. As part of the Member Relations team, she is first point of contact of current and potential members. She likes to support you to sign up for membership subscriptions and/or Directory services, onboard you and help you take full advantage of your membership benefits.

Steliana is also responsible for helping ESOMAR National Representatives, ESOMAR members who volunteer to lead our local communities. Steliana helps representatives better engage with their community, to organise local or virtual events and coordinate new programmes or activities to support you in reaching your personal and professional goals.

As a member of the Young ESOMAR Society working group, she also supports YES community members, always looking out for new ways of boost your benefits offered to young professionals.

Kalika is a part of Membership Team at ESOMAR and is responsible for acquisitions and retention of corporate membership and directory. She provides information to prospective customers, helps you become a member by advising the suitable membership option, also helps ensure you are fully utilising your membership benefits once subscribed. She also collaborates with the Marketing and Communications team to raise awareness of the benefits of using our Directory services for your needs.

Prior to working for ESOMAR, she worked as a Sale Specialist at Laureate Online Education. She was responsible for sales and managing portfolio of online learning services, to support career orientation decisions amongst prospect students and corporates. She holds an MBA in Marketing & Finance from ICFAI University.

With 15 years of sales and marketing experience in diverse sectors like Investment, banking, Real estate and education sectors, she has passion for sales and building business relationships and implementing procedures and service standards for business excellence.

Olga joined ESOMAR in 2008 as a temporary support within the finance department and then later joined the Member Relations team.

Her responsibilities are engaging with the new and current members, increasing the global network of individuals and organisations you can connect with and establishing genuine relations among you and your peers within the ESOMAR community. Olga enjoys connecting you with members all over the world, providing services above and beyond your satisfaction.

Monique joined the ESOMAR Members Relations team as Customer Solutions Specialist in 2021. Her role is primarily to ensure that you receive the maximum benefits from your ESOMAR Membership and to deliver relevant and quick solutions towards your community and beyond.

Monique is passionate about seeking out new ways improve the overall satisfaction with the services and professional resources available to you.

Previously, Monique worked for Laureate Online Education and their former e-learning partner the University of Liverpool to provide personalised support to postgraduate and doctoral students. During this time Monique helped develop a series training videos and webinars for online students, faculty, and staff to help bridge the gap between the online classroom and face-to-face instruction. The University also placed a strong emphasis on ethical data collection and research practices. She is extremely excited to bring to you all that she have learned from this experience and more to ESOMAR and your global network.

Kim L. Smouter-Umans is ESOMAR's Head of Public Affairs and Professional Standards, having joined ESOMAR in 2012. He heads a small team of professional standards and public affairs experts championing the value of market, opinion and social research and data analytics.

He leads ESOMAR's advocacy efforts and supervises our Professional Standards activities. Prior to working for ESOMAR, Kim served a stint as Secretary General of the European Network of National Civil Society Associations.

He has also served in various policy roles working for the North East England Office in Brussels and in the European Parliament working in the fields of social policy, education, and employment.

He holds a Masters degree in European Public Affairs and a Bachelor's degree in European Studies and is a graduate of the University of Maastricht. He is also a certified Data Protection Officer from the University of Maastricht's European Centre for Cybersecurity and Privacy.

Srikar Govindaraju is the Senior Standards Programmes Coordinator at ESOMAR, part of the Government Affairs and Professional Standards team. Srikar first joined ESOMAR as a consultant to the Government Affairs and Professional Standards team, before joining full time as part of ESOMAR's Brussels based team in late 2020.

As Senior Standards Programmes Coordinator, Srikar works closely with the Professional Standards Committee, as well as on disciplinary proceedings, and the Plus consultancy service. Srikar also program manages and hosts the Talking Insights podcast series, curating content and inviting guests to share their insights with ESOMAR's members and beyond. He is also the coordinator of the Research Got Talent initiative, working closely with associations around the world to run the competition.

Prior to joining ESOMAR Srikar worked for Mercedes-Benz. He holds an LLB from the University of Birmingham, an LLM from Maastricht University, and is a certified Data Protection Officer.

Contact Srikar at: srikar.govindaraju@esomar.org

Claudio joined ESOMAR as Senior Advocacy Programmes Coordinator. In this capacity he is responsible for coordinating our data protection and privacy advocacy efforts as well as coordinating our compliance support services known as ESOMAR Plus.

Claudio is a certified information privacy professional (CIPP/E) with a background in law, international relations and technology. Prior to joining ESOMAR, he also worked as a data privacy analyst at Tesla and compliance officer in several marketing agencies.

Marie-Agnès Mourot de Lathyle brings a wealth of experience of global organisations through her previous roles in senior financial and operational positions with companies such as Starbucks, Time Warner, Texas Instruments and Impress.

She has worked in many different countries and speaks fluent English and French, and has a good working knowledge of Dutch, German and Italian.

Xabier is Senior Industry Analyst at ESOMAR and coordinates the production of reports, such as ESOMAR's flagship Global Market Research besides analysing global trends within market research, improving established publications and producing new ones to increase the value for our members and the industry.

Originally from Spain, Xabier has been living in the Netherlands for a number of years, where he studied a Master in International Economics followed by a Master in Marketing at the Erasmus University of Rotterdam. He is fluent in Spanish and English, has a decent command of Dutch, and loves music about as much as analysis.

Cristina joined ESOMAR in February 2021 as an Industry Analyst for the Market Intelligence department. She is the main analyst of the Global Prices Study and also leads the Vertical Expansion project that aims to embrace a more diverse and technological workforce within the data, research and insights community.

Over the course of Cristina's professional career, Cristina gained insight into both the public and private sectors, learning multiple organisational strategies.

Most recently, she worked at Deloitte as an economic analyst and at the Spanish Fiscal Authority as a research assistant for modelling macroeconomic variables. Cristina is passionate about econometrics and quantitative analysis, including her preferred field of study: Time Series modelling. She also enjoys coding.

With over three years of experience using “R” programming language, she can perform web scraping, data handling, visualisations, statistical analysis and report production.

Senior Manager of Global Event at ESOMAR, has more than 20 years' experience within the global events industry and has worked at ESOMAR for 15 years, leading the events team for the last five.

Originally from Wales, Rhiannon has travelled and lived around the world due to her father's career, settling in Amsterdam 20 years ago.

Alfonso Regalado joined ESOMAR in 2007 as an Executive within the events department, falling in love with the insights industry, he was subsequently promoted to Global Events Specialist, co-creating content in collaboration with programme committees, innovation experts, brand advisors and industry leaders to produce business programmes for worldwide events.

The wide range of our events formats (Conferences, Congresses, Forums, Round Tables, Workshops, Interactive Sessions, Networking Evenings, Virtual Festivals, Webinars, etc) are tailored to target audiences within the insights global and regional communities.

Currently, as Senior Creative Producer, he is responsible for managing, designing and implementing global, regional and local event-experiences (physical, virtual and/or hybrid) and multifaceted creative projects to support ESOMAR championing the insight sector.

In 2011, Danika moved to the Netherlands (from Eastern Canada) and in 2012 she started working in the Communications department at ESOMAR. She subsequently transferred to the Events and Content team, where she's since been promoted to Global Events Senior Executive, as well as Young ESOMAR Society (YES!) Community Manager.

Whether crafting the perfect programme, inviting the coolest committee and keynotes, launching new events, strategising on different ways to give young professionals a platform, and/or everything in between, Danika tries to incorporate her passion for innovation, collaboration and celebration into it all!

In past work lives, Danika has worked in a variety of functions, ranging from Summer Arts School Dance teacher to Motel Manager to Behavioral Therapist for children with autism. Outside of work, Danika can often be found travelling, baking or going for forest/beach/dune walks with her family.

Angela has worked at ESOMAR since 2005 and has accumulated a great amount of knowledge and respect for the industry in that time.

A graduate of the University of the Witwatersrand with a Bachelors in English, she began her career in the healthcare industry, moving quickly into the retails and Manufacturing environment. She has lived on 3 continents in 4 countries which has afforded a ‘citizen of the world’ perspective to her current position.

Angela can help with all of your business development and marketing needs.

Kim L. Smouter-Umans is ESOMAR's Head of Public Affairs and Professional Standards, having joined ESOMAR in 2012. He heads a small team of professional standards and public affairs experts championing the value of market, opinion and social research and data analytics.

He leads ESOMAR's advocacy efforts and supervises our Professional Standards activities. Prior to working for ESOMAR, Kim served a stint as Secretary General of the European Network of National Civil Society Associations.

He has also served in various policy roles working for the North East England Office in Brussels and in the European Parliament working in the fields of social policy, education, and employment.

He holds a Masters degree in European Public Affairs and a Bachelor's degree in European Studies and is a graduate of the University of Maastricht. He is also a certified Data Protection Officer from the University of Maastricht's European Centre for Cybersecurity and Privacy.

Vincent van Bentem joined ESOMAR in 2011 starting as a video editor and producer for the ESOMAR Community. His reputation quickly preceded him producing many of ESOMAR's video legacy over the last decade.

Vincent transferred to the Marketing and Communications team where he is leading conceptual efforts to innovate on formats for your community, the use of live streaming to reach you where you are, beyond simply video editing.

Vincent is always in the mood for creative challenges and loves to create beautiful content that makes a difference in your life.

Iliya is the Senior Marketing and Community coordinator here at ESOMAR. An avid traveller, he enjoys exploring the nooks and crannies of different cultures and when all of that becomes too much, can be found getting lost in the mountains or wiping out in a wave.

Born in Russia, raised in England and now working in the Netherlands, Iliya uses his multicultural background to influence, inspire and inform his marketing role to help create a better connected global ESOMAR community.

Lucile joined ESOMAR in June 2021. She works on the development, implementation and optimisation of marketing campaigns (email, social media, advertising), as well as the coordination of the media partnership programme.

Before Lucile joined ESOMAR, she worked as a Digital Marketing Specialist at BoerenBed B.V for a couple of years in the Netherlands and as a Marketing Assistant in Dublin (Ireland) and Caen (France) where she is originally from.

Brandon joined ESOMAR in June 2021 to take on the task of managing our branding, design and any creative materials required by the ESOMAR community. He brings to life our community's outputs.

Brandon received his BA in Graphic Design from Vega School of Brand Leadership in Durban, South Africa and has worked as a freelancer, at a small creative marketing and design agency and as an in-house branding designer for an international provider of sustainability solutions.

Brandon is excited to be on the team and to take the branding of ESOMAR to the next level for your benefit.

Felix joined ESOMAR in 2010, and is currently in charge of R&D and maintenance of business systems and applications, and overall IT infrastructure. He is responsible for coordinating the maintenance of systems that are core parts of your member benefits such as our Resource Library by ANA and the Directory listing of registered companies.

Radha Ravattu has 7 years of experience with project management, architecture, development and analysis. She has been with ESOMAR since 2017 as part of the Research & Development team. She also previously worked with Booking.com and IIMA and has extensive experience in working for international and multi cultural environments.

With a background in Telecommunications, Radha actively contributed and published papers for Telecom Regulatory Authority of India. Born in India, she has been living in Europe for the better part of the last decade. English as her first language, she speaks 3 more languages.

Nordin has been working at ESOMAR since 2013, taking various positions in the area of finance and business processes. Since the beginning of 2020, he is has been heading the Finance and Member Services departments and brings a wealth of experience implementing business processes and routines.

Nordin is a certified Data Protection Officer certified by the Universiteit Maastricht's European Centre for Cybersecurity and Data Protection.

Marcel joined ESOMAR just before the start of this millenium in November 1999. As his job title already shows, he has multiple caps on at ESOMAR. In his Finance role, Marcel is responsible for looking into the financials as well as the statistics of the current and previous years monitoring the financial health of your community. Marcel analyses these numbers and prepares both a reflection on the past versus current, as well as providing strategic insight into the Management Team and Council at ESOMAR.

In his HR Relations role, his main focus is on the salary administration, secondary employment benefits such as the ESOMAR pension scheme afforded to employees, recruitment of new staff together with the Chief Finance and Operations Officer, and the overall wellbeing of ESOMAR employees to ensure they can continue supporting you.

Marcel is married to a lovely Peruvian lady for more than 20 years, who has enriched his life and values in so many ways. He is a proud father of two boys that have become young adults already.