AI Tools series - February 2025
(5pm CET)
Speakers
Fenny Léautier
ESOMAR Corporate Member, Head MI & Analytics Personal Health at Philips, NetherlandsFenny Léautier leads the Consumer Insights & Analytics function for Philips Personal Health. She is a passionate leader with over 20 years’ experience in insights & analytics, strategy, marketing & innovation. She is full of curiosity, seeking for deep consumer insights and bringing them at the heart of marketing strategy to have true impact on people’s lives and the business. She is very committed to progress on the transformation journey levering the power of AI and advanced analytics to generate insights while at the same time investing in human centricity as an organization, empathizing deeply with consumer’s needs.
Xabier Palacio
ESOMAR Staff, Head of Intelligence, Standards and Advocacy at ESOMARXabier has been guiding and coordinating the creation of studies, reports and other publications at ESOMAR’s Intelligence Unit since 2018 and now leads the Departments of Professional Standards and Public Affairs. He holds two MSc in International Economics as well as in Marketing from the Erasmus University of Rotterdam in the Netherlands.
His departments provide information and guidance to the industry with documents that include ICC/ESOMAR International Code of Conduct, the Global Market Research report, one of ESOMAR’s most highly regarded member benefit, the Evolution of the Data, Analytics and Insights Industry, ESOMAR’s Global Top Insights Companies ranking and several guidelines to conduct research responsibly.
He has carried out fundamental research to structure the industry through the lattice of research, and created the Insights Market Development Index (IMDI) of countries, which ESOMAR adopted as the backbone for its dynamic pricing model. Originally from Spain, Xabier has been living in the Netherlands for a number of years, is fluent in Spanish and English, has a decent command of Dutch, and loves music about as much as analysis.
Pascal de Buren
Co-Founder at CaplenaPascal, one of Caplena’s Co-Founders and Machine Learning Engineer, combines deep AI development in Natural Language and Computer Vision with vast experience in bringing AI technology into products. Pascal developed patented AI software for one of the largest insurance software providers in the world before founding Caplena. He holds a master’s degree in interdisciplinary sciences from ETH Zurich.
Noa Shachaff
Head of Consumer Insights & Analytics at RevuzeNoa Shachaff is a seasoned leader in consumer insights and analytics, with over two decades of experience shaping data-driven strategies for global organizations. As the Head of Consumer Insights & Analytics at Revuze, Noa has spearheaded the creation and growth of the department, driving innovation with AI-powered review analytics for leading CPG firms worldwide. Her work has been instrumental in growing Revuze’s consulting services and introducing transformative features into the product portfolio.
Noa’s career spans diverse roles, including Market Research Manager for Strauss, where she guided product development and innovation with groundbreaking analytical models, and Senior Strategic Analyst at Build-A-Bear Workshop, where she delivered insights that optimized marketing spend and boosted online sales and profitability. She is a visionary storyteller and data modeling enthusiast, passionate about turning complex data into actionable strategies. Noa holds an MBA in Marketing and Strategy from Duke University and a BA in Sociology and Anthropology from Tel Aviv University.
Adi Toppol
Vice President of Global Sales at RevuzeWith over 15 years of experience in sales leadership and technology, Adi has a proven ability to drive growth, build strategic partnerships, and deliver innovative solutions for global enterprises.
At Revuze, Adi focuses on empowering businesses to understand their customers through advanced sentiment analysis and market intelligence, enabling data-driven decision-making. He is passionate about helping organizations unlock their potential by leveraging cutting-edge technology.
Adi’s career includes senior leadership roles in software and automation companies, where he spearheaded global sales strategies and achieved transformational results. His expertise spans industries such as retail, technology, and consumer goods, making him a sought-after voice in the field of market research and customer experience.
Dani Kamras
Co-founder at CambriDani Kamras is the co-founder of Cambri, a leading research technology company specializing in AI-driven consumer insights and innovation. With a strong focus on iterative innovation, Dani has been instrumental in making advanced research accessible through automated workflows and AI algorithms. Under his leadership, Cambri has achieved significant milestones, including being listed in the Deloitte Tech Fast 50 and serving major clients like Coca-Cola and Nestlé. Passionate about agile decision-making, Dani advocates for testing early and learning fast to drive successful product development.
What's it about?
How GenAI is Redefining the Game!
Generative AI is redefining consumer insights with smarter tools, faster synthesis, ideation & iteration for stronger consumer centric impact. Adapting processes, upgrading skills, and blending AI with human expertise are crucial. Addressing ethics and adoption challenges are critical. Last but not least AI transforms agency-client dynamics, enabling real-time, and potentially even deliver predictive insights driving for quality propositions and consumer-led marketing strategies.
In the fast-moving world of Artificial Intelligence, keeping up with what is available in the market can be harrowing. ESOMAR has developed a short-fire overview of the available commercial tools to help you understand what may be the best fit for your company and your needs.
What's in it for me?
Understand what AI tools are available in the qualitative space
Learn how to employ AI safely while fostering internal trust within organisations
See how AI is helping to automate the research process
How can AI increase speed and efficiency for your insights team
How to elevate your research and drive smarter decisions
Who is this for?
If you are looking to understand how AI can contribute to your daily work, then join us to understand the tools that are available to help.
What tools will be showcased?
Caplena: Safe AI - Validating and communicating AI open-end analysis results
AI is everywhere, but how can I trust its output? This session explores strategies for employing AI safely while fostering internal trust within organisations. Learn how to validate AI results, address inevitable mistakes or disagreements effectively, and build confidence in AI-driven insights through transparency, robust processes, and clear communication.
Breyta: 20x your qualitative data analysis speed with an AI research assistant
Learn how you can work with Breyta’s AI research assistant to get instant answers, synthesis and thematic analysis from all your qualitative data like focus groups, in-depth interviews, diaries, online chat and more.
Revuze: Turning Feedback into Innovation: AI-Driven Product Recommendations
Join Revuze to dive into how AI can transform unstructured consumer feedback from social media, ratings and reviews, and survey data into actionable insights that fuel innovation. Join Noa and Adi as they share real-life case studies and proven use cases that enhance every stage of the MR journey—from uncovering trends to delivering precise, data-driven product recommendations. Gain practical strategies to enhance innovation, optimize decision-making, and maintain a competitive edge in today's dynamic landscape.
Cambri: AI-Enhanced Concept Testing: Accurate Predictions and Granular Insights
Advancements in AI, including predictive modeling, NLP, and machine learning, are revolutionizing CPG innovation, improving predictive accuracy by integrating quantitative, qualitative, and in-market data. AI identifies factors such as ease of adoption and clarity on when and why a product is used, aligning with consumer behavior and market dynamics for greater launch success.
All registrants will receive a link to the online recorded video, so you can view the webinar later if more convenient.
If you are interested in presenting your tool, please contact Christine Hou at christine.hou@esomar.org
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Sponsors
Caplena.com uses Augmented Intelligence to drastically reduce the amount of time it takes to analyze large amounts of free text from reviews or responses to open-ended questions. It all began when one of the co- founders, Maurice, won the prestigious SemEval competition for his Master Thesis. He began to explore ideas in the Natural Language Processing (NLP) field with his colleague Pascal, a Machine Learning Engineer specializing in the field of Natural Language and Computer Vision. They soon realized a gap in the industry when Link and Success Drivers - two Market Research firms - inquired if the same technology could help them with open-ended survey coding. As it turned out, almost all firms that handle customer feedback face the same issue: too many open ends and not enough time to accurately analyze them all. Four months later, Pascal and Maurice had completed the first prototype - and things began to take off quickly. Since its inception in the spring of 2017, Caplena has doubled the number of text responses it processes every six months, with over 50M verbatims processed to date. Today Caplena serves companies in more than 15 countries.
Revuze is a leader in Generative AI analysis for online reviews, revolutionizing the consumer insights landscape.
With years of experience leveraging LLM training, Revuze unlocks the full potential of insights from verified buyers across multiple e-commerce sources. Our cutting-edge solutions empower businesses to seamlessly integrate review analytics into their marketing and product processes, enabling strategic decision-making. Through high-quality data, insightful predictions, and scalable capabilities across sources and regions, we offer real-time analysis with intuitive features, dynamic dashboards, and comprehensive reports.
From data collection to final visualization, Revuze’s end-to-end solutions ensure you can navigate the rapidly changing landscape of your categories and confidently make daily data-driven decisions. Discover the power of Revuze, the GPT of the consumer insights industry, and gain a deeper understanding of your customers and competitors.
Cambri is a plug-and-play consumer insights and concept testing tool that incorporates the most advanced market research methods and technology into a super easy to use interface. We make advanced consumer research easy, accelerate learning and amplify innovation. Our goal is to make people and brands shine.