Steve Phillips is the co-founder and CEO of Zappi, where he leads the company’s product and strategic vision. A serial entrepreneur, Steve founded Zappi in 2012 to digitize market research and empower brands with insights that inspire and validate their ideas.

Steve has lived in and worked across 4 continents to demystify consumer insights and enable brands with accessible data to inform their next move. He has been recognized by the European Society for Opinion and Marketing Research (ESOMAR), the UK Market Research Society (MRS) and the Advertising Research Foundation (ARF) for his leadership and innovation in the market research industry. He regularly speaks on the evolving role of consumer insights at major industry events.

Prior to founding Zappi, Steve founded Tonic Insight, Tuned In Research, and Spring Research, where he led diverse research teams trying to uncover new insights into consumer behavior across the world. He is also a founder member of the Supper Club, a London-based membership organization for entrepreneurs.

Dharmendra is the Founder and CEO of Actnable AI, a research technology company that brings AI and Gen-AI-powered innovative solutions to the market research Industry. He is the former Operations Director for Kantar, overseeing operations in West, East, and Central Africa. He has over two decades of experience in market research, including in India and Africa. He served on the ESOMAR Council board (2023-24) and was the coordinator of ESOMAR’s AI Taskforce. He is also the Insights250 2024 Winner.

He specialises in operational excellence, technology-enabled innovations, data-driven business intelligence, and analytics and is passionate about transforming organisations through AI/Gen-AI. He regularly speaks on ‘AI in Market Research’ at international conferences.  A mentor and people person who believes in bringing out the best in others.